2.1 GENERAL REGULATIONS
2.1.1 The member of the Society has a duty, in the exercise of their osteopathic practice, to prioritize the overall health and wellbeing of their patients.
2.1.2 The member of the Society must practise osteopathy in accordance with the principles taught, with integrity, dignity, availability, impartiality, responsibility and confidentiality.
2.1.3 Prior to agreeing to undertake or continue a therapeutic plan, the member of the Society must take into account the limits of their abilities, knowledge and means at their disposal. In particular, s/he must not undertake or continue a therapeutic plan for which s/he is not sufficiently prepared, without obtaining the necessary assistance.
2.1.4 The member of the Society must seek to establish a mutual level of trust with the patient.
2.1.5 The member of the Society shall refrain from interfering in the patient’s personal affairs, or in matters that do not fall within the generally realm of osteopathy.
2.2.1 The member of the Society must carry out their therapeutic obligations with integrity. Without limiting the generality of the foregoing, the member of the Society shall not:
a) directly or indirectly, mislead their patient, whether acting alone or with the assistance of others. In particular, s/he must avoid any misrepresentation as to their level of competency, as to the effectiveness of their services and those provided by other members of the Society.
b) issue to any person and for any reason whatsoever, a certificate, statement, report or other document relating to the health of a patient containing information that the member knows is false.
c) in the context of a given therapeutic intervention, seek, obtain or improperly grant any unjustified profit, commission, rebate or material benefit whatsoever to the member, to the patient or to any other person.
d) carry out or multiply, without justification, contradictory or incomplete therapeutic acts.
e) conceal from the patient any risk inherent in the therapeutic consultation.
f) conceal from the patient any prejudicial errors made during a therapeutic consultation.
g) give the patient a deliberately or manifestly incorrect assessment of their therapeutic needs
h) perform or multiply, without justification, therapeutic acts that are inappropriate or disproportionate to the patient’s needs.
i) guarantee, directly or indirectly the curing of a patient, or claim responsibility for it.
j) abuse, in the application of their practise, the inexperience, ignorance, naivety or poor health of the patient, in order to obtain any benefit.
k) claim any sum of money from a patient for a therapeutic act, knowing that the cost is also borne by a third party.
l) maintain any physical, mental or emotional relationship with a patient.
m) give an opinion on the general state of health of a patient without investigation by a legally recognized health professional.
2.3 AVAILABILITY AND DILIGENCE
2.3.1 The member of the Society must demonstrate, in the exercise of their practice, availability and due diligence.
2.3.2 The member of the Society must provide the patient with the necessary explanations in order for them to understand and appreciate the therapeutic intervention.
2.3.3 The member of the Society may not, except on just and reasonable grounds, interrupt any patient’s therapy before its completion. Notwithstanding the foregoing, the following in part constitute just and reasonable grounds:
a) loss of patient’s trust;
b) being deceived by the patient or their refusal to cooperate;
c) incitement by the patient to perform illegal, unjust, immoral or fraudulent acts;
d) a conflict of interest, or in a context where their independence as a therapist could be questioned;
e) personal incompatibility;
f) a patient’s refusal to honour their obligations.
2.3.4 When the member of the Society prematurely interrupts any form of a patient’s therapeutic intervention, the member must, as much as possible, ensure that the patient takes the necessary measures to avoid serious and foreseeable harm.
2.4.1 A member of the Society shall not, in any way, in the course of their practice, evade or attempt to evade their personal civil liability toward their patient.
2.5 INDEPENDENCE AND IMPARTIALITY
2.5.1 The member of the Society must at all times preserve their independence of practice and avoid any situation in which they would be in a conflict of interest, particularly when the interests involved are such that the member may tend to prefer some of those interests to those of the patient being treated, or such that the member’s judgment, integrity and loyalty towards the patient being treated may be affected.
2.5.2 The member of the Society shall not, under any circumstances consider or be influenced by any patient or third party, such that the exercising of the member’s osteopathic duties may be compromised.
2.5.3 As soon as it becomes apparent that the member of the Society is in a situation of conflict of interest, or in a situation that could lead to a conflict of interest, the member of the Society must notify the patient and ask them if s/he authorizes the member to proceed.
2.6 PATIENT CONFIDENTIALITY
2.6.1 A member of the Society shall keep confidential anything that has come to light over the course of treatments, and shall refrain from having indiscreet conversations about patients or the services rendered to those patients, and from revealing that a person has been treated by the member, unless the nature of the patient’s case so requires, and then only with the consent of the patient.
2.6.2 A member of the Society shall take reasonable steps with any employees in order to preserve patient confidentiality.
2.6.3 A member of the Society may only be relieved of professional discretion through the written consent of the patient, or when required by law.
2.6.4 When a member of the Society requests that confidential information be disclosed by a patient, the member must ensure that the patient is fully aware of the purpose of the request, and the various ways that that information may be used.
2.6.5 The member of the Society shall not use confidential information to the detriment of a patient and/or to obtain directly or indirectly, any advantage or any benefit for others.
2.7 SETTING AND PAYMENT OF FEES
2.7.1 The member of the Society shall ensure that the patient is informed of the approximate and foreseeable cost of the service.
2.7.2 The member of the Society shall request and accept a fair and reasonable fee.
2.7.3 Fees are fair and reasonable if justified by the circumstances, and proportionate to the treatment provided. In particular, the member of the Society must consider the following factors in determining fees:
a) their level of experience;
b) the amount of time devoted to the treatment;
c) the difficulty of the treatment provided;
d) the provision of unusual treatments, or those requiring a particular level
of competence or a certain promptness;
2.7.4 The member of the Society must provide the patient with all necessary information in order to ensure an understanding of the fees and the payment terms.
2.7.5 The member of the Society shall refrain from requiring payment of services in advance.
2.7.6 The member of the Society shall refrain from claiming fees for treatment and/or services not provided, or falsely described.
2.7.7 The member of the Society may claim fair and reasonable compensation for the failure of a patient to attend a scheduled appointment, without cancellation, resulting in a net loss of time, provided that a prior explanatory agreement has been made with the patient.
2.7.8 A member cannot issue a receipt for osteopathic care under the Socato when, in particular:
a) the service is offered to their spouse, children, immediate family or anyone living under the same roof,
thus placing them in a conflict of interest;
b) the service is offered to a different person than that registered on the said receipt;